A free, complete, stable and reliable SIP server software for contact centers
Altitude vBox is based on Asterisk, the world's most popular open source telephony project, and was optimized by Altitude Software for performance, usability, reliability, scalability and direct integration with Altitude uCI™.
The right solution
Altitude vBox is compliant with open-standards, with the benefit to run on the safe and open OS Linux, and it turns an ordinary computer into a feature-rich voice communications server.
Altitude vBox is a flexible and scalable solution. Installations can start with just a few seats and grow to meet the organization´s specific needs, enhancing features and functionalities along the way. Altitude vBox is the right solution for a rapid deployment of new sites or as a tie into legacy infrastructures.
Fast deployment
Altitude uCI™ and Altitude vBox offer a turnkey solution that enables organizations to implement a state-of-the art IP contact center in a rapid time-scale with the lowest total cost of ownership. Depending on operational needs of each organization, the new VoIP center can be up and running in hours, thanks to the fast hardware procurement and the pre-integration between Altitude vBox and the Altitude uCI™ suite.
Freedom of choice
Altitude vBox allows a smooth and fast transition to VoIP. Altitude uCI solutions are able to coexist and run simultaneously over existing PBX equipment and Altitude vBox.
True to it's "Freedom of Choice" commitment, Altitude uCI is compatible with existing PBXs and IP-PBXs. Moreover, the open architecture of the Altitude solutions also integrates with existing contact center solutions and preserves investments in traditional systems, while providing a platform for future applications.
Altitude Software (www.altitude.com )
is the leader of unified customer interaction solutions, managing
dynamic contact centers independently of platforms since 1993.With about
900 customers in 60 countries, altitude strives for customer
satisfaction and is ISO 9001 certified for its worldwide support.
Altitude Software has won 40+ industry awards and it has been included
by Gartner in the industry Magic Quadrants since 2000. “Altitude uCI”
(unified customer interaction) is a software suite that manages in real
time enterprise functions like Customer Service, Help Desk, Collections,
Telesales, Surveys, etc. It is unique in accelerating the creation of
services and campaigns, thanks to the unified design studio, routing,
dialer, voice portal, desktop front-end, monitoring and analytics.
Altitude vBox
